Returns & Exchanges
At ADLV, we want you to be completely satisfied with your streetwear purchase. If you are not happy with your order, we offer a 14-day return and exchange policy for all items in original, unworn condition with security tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all ADLV tags, authenticity cards, and protective bags are included to qualify for a refund.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 5 business days of your request.
Quality Inspection & Refund
Once our team inspects the returned goods for quality assurance, your refund or exchange will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing