Frequently Asked Questions
Everything you need to know about shopping with ADLV
How do I know if the ADLV products are authentic?
Every ADLV product comes with a HiddenTag authenticity label. You can verify your item by downloading the HiddenTag app and scanning the hologram sticker on the product tag.
What is the sizing like for ADLV apparel?
ADLV is known for its signature oversized fit. We typically offer sizes 1 and 2. Please refer to our detailed size guide on each product page to find your perfect measurements.
How long does international shipping take?
Orders are typically processed within 2-3 business days. International shipping usually takes 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags and authenticity labels attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.
How should I wash my ADLV oversized t-shirt?
To preserve the high-quality graphic prints, we recommend hand washing in cold water or using a delicate machine cycle inside out. Avoid tumble drying and iron on the reverse side.